IMS & AMS (Infrastructure and Application Managed Services)

We provide nearshore/offshore IMS and AMS, allowing our clients to focus on their business by outsourcing tasks and activities such as the configuration, monitoring and maintenance of Cloud infrastructure (AWS, Azure, Google) and the ongoing support of applications. This model has proven to be scalable and cost effective as the IT landscape is each time more complex and the cost to maintain it continues to climb.

Many services, all applicable to the financial context

services

IT infrastructure support

To outsource everyday Cloud IT infrastructure (AWS, Azure, Google) administrative and support functions

services pwa

Technical management

To ensure and maintain a stable technical infrastructure by testing, managing, and refining IT services and technologies

services

Service desk

To manage incidents and request fulfillment and to create a positive perception of your users

services

Application support

To operate, maintain and provide a contact for users to manage the application and achieve service level objectives

And much more…
We offer a full panel of IT services for the financial services industry

International team for great clients

With offices and representations in US and Europe, and an expat management team based in Medellín, Colombia, we bridge the gap between the offshore talent and the high standards of the Northern hemisphere. Our team members (support analysts, Finance specialists, service managers) bring on a wide range of competencies and experience necessary to offer the best services for our clients.

15 years in Financial development

English, French and Spanish speaker

More than 85,000 hours

Optimized and adapted services for the financial industry

Our approach allows us to transition the IT services of our clients in a matter of weeks or days. We understand the financial services industry and implement the best practices to optimize the steady state of each one of the outsourced services.

The services we offer

Our services are divided into four categories. Here is the non-exhaustive list.

Cloud services management
VM/Server management
DB management
Network management
Security management
Performance management
Production operations
Job monitoring
Preventive maintenance
ETL management
Incident/ticket management
Request fulfillment
Escalation point
Security access management
Service desk level 1 and 2
Production support
Workload batch management
Application maintenance
Performance management
Amazon Web Services
Microsoft Azure
Google Cloud Platform
Testimonials

Our work
speak himself

quotation marks

As an offshore provider of IT development services for our suite of asset and fund management software, QualIT has demonstrated a strong commitment and motivation, to meet our expectations, from the very beginning of our relationship and throughout the duration of our collaboration.

quotation marks

They understand our business. With a minimum amount of information as inputs, they are able to take the initiative and come back to us with creative solutions that will fit our needs.

quotation marks

We have always been considering them as part of our company, and I’m confident by saying they have been considering themselves as part of it well. It was a win-win situation and I would recommend them for the quality of their work as well as for the commitment they have with their client.

avatar
avatar foto
avatar foto
avatar foto
avatar foto

Want to know more about our services?

Fill the form and we will organize a meeting to show you what we do and how we can help you.

      Get an assessment of our work

      Want to know more?

      Get an assessment